This worked when I first made this package with the Office 2011 SP1 installer. The exception is the script, which doesn't run on Outlook's first launch. This works for all the preferences I set and when I create a new account everything is as I set it up on the master account. I am modifying Outlook's preferences and setting the script to run on startup, quitting Outlook, and then copying the modified preferences to the user template using the 'Copy Outlook Files' tool. I am now trying to update our Office installer we deploy to new Macs to SP2. After the package has been installed any new user who logs on can open Outlook and their Exchange account will be configured ready for use. I have been using William Smith's fantastic script and guide flawlessly with deploying Office 2011 SP1 to our users via Casper. I posted this message over on Mac Enterprise, but I thought I might get some success by posting here as well.